Terms of Use

1. Agreement to These Terms

These Terms of Use ("Terms") are a legally binding agreement between you and RoofAngle LLC, a Wyoming limited liability company ("RoofAngle," "we," "us," or "our"). By creating an account, accessing roofangle.com, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms in full.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR WEBSITE OR SERVICES.

By using our services you also confirm that:

• You are at least 18 years of age
• You are using RoofAngle for professional or legitimate business purposes only
• You have the legal authority to enter into this agreement on behalf of yourself or your organization
• You are not prohibited from using our services under any applicable law

Our services are intended solely for business professionals including roofing contractors, insurance adjusters, public adjusters, siding installers, restoration contractors, and commercial property professionals.

2. Description of Services

RoofAngle provides satellite-based roof and wall measurement reports ("Reports") delivered electronically in ESX, XML, DAB, and PDF formats. Every Report is reviewed by a member of our measurement team before delivery.

Important limitations: Reports are professional data products intended for use in roofing estimation, insurance claims, material takeoffs, and related business activities. Reports are not engineering certifications, structural assessments, building inspection documents, legal opinions, or appraisals. They must not be relied upon as a substitute for on-site professional inspection where required by law, regulation, or professional standards.

3. Account Registration

To place an order you must register for an account. You agree to:

• Provide accurate, current, and complete registration information and keep it up to date at all times
• Keep your password confidential and not share your login credentials with any third party
• Use a strong, unique password for your account
• Notify us immediately at support@roofangle.com if you suspect unauthorized access
• Take full responsibility for all activity under your account, whether or not authorized by you

We reserve the right to suspend or permanently terminate any account that provides false information, violates these Terms, or engages in conduct harmful to RoofAngle, our customers, or any third party.

4. Orders and Payment

Placing an Order: By submitting an order you represent that you have lawful authority to order a report for the property address submitted and that all information you provide is accurate.

Pricing: All prices are in US dollars on our Services page at the time of order. Prices may change at any time. The price shown at checkout is the price charged.

Rush Delivery: Rush delivery is an optional paid add-on. Stated timeframes are estimates and are not guaranteed. Availability may be limited during high-volume periods.

Payment Processing: All payments are processed securely by Stripe, Inc. RoofAngle does not collect, store, or access your card number, CVV, or other sensitive payment data. Stripe is PCI-DSS Level 1 certified. By using our checkout you also agree to Stripe's terms of service.

Pricing Errors: In the event of a pricing error we reserve the right to cancel the order and issue a full refund.

Order Confirmation: A confirmation email will be sent to your registered address. Check your spam folder if not received within a few minutes.

5. Delivery and 60-Day Report Access

Reports are delivered electronically to your RoofAngle account dashboard. You will receive an email notification when your report is ready.

60-Day Access Window: Delivered Reports are available for download from your account dashboard for 60 days from the date of delivery. After 60 days the Report file is permanently removed from our servers and will no longer be accessible. We strongly recommend downloading and saving your Report immediately after delivery. RoofAngle is not responsible for any loss resulting from failure to download before the 60-day window expires.

Delivery timeframes are estimates and may vary depending on order volume, property complexity, and satellite imagery availability. If your report is significantly delayed, contact support@roofangle.com.

6. Report Accuracy and Free Revisions

Every Report is reviewed by our measurement team before delivery. Our accuracy rate is based on internal quality records tracking revision requests against total delivered reports.

If you believe your Report contains a measurement error — including incorrect facet boundaries, pitch values, missing measurements, or formatting issues — contact us within 30 days of delivery at support@roofangle.com with your order number and a description of the issue. We will remeasure and redeliver at no charge.

Free revisions do not apply to:

• Requests based on satellite imagery quality limitations inherent to the property
• Requests submitted more than 30 days after original delivery
• Requests that represent a change in scope from the original order

7. Refund Policy

All sales are final once a Report has been delivered to your account dashboard, due to the digital nature of our products.

A full refund will be issued only if:

• We are unable to complete your Report due to satellite imagery unavailability
• A technical error on our end prevents delivery of a usable Report

Please contact support@roofangle.com before filing a chargeback. Chargebacks filed without first contacting us may result in account suspension.

8. Acceptable Use

You agree NOT to:

• Use our services for any unlawful or fraudulent purpose
• Submit property addresses for properties you have no lawful authority to order reports for
• Provide false, misleading, or fraudulent information at any point
• Share account credentials or allow third parties to place orders through your account
• Resell, redistribute, or commercially exploit Reports without prior written permission
• Use Reports or derived data to train, develop, or improve any artificial intelligence or machine learning system without our express prior written consent
• Reverse engineer, replicate, or copy our measurement methodology, workflow, or systems
• Use automated tools, bots, or scripts to access our website or place orders
• Interfere with or damage the operation of our website or servers
• Attempt to gain unauthorized access to our systems or another user's account

9. License to Use Reports

Upon delivery and full payment, RoofAngle grants you a limited, non-exclusive, non-transferable license to use the Report for your own internal professional business purposes only.

Your license to access the Report through our platform is valid for 60 days from the date of delivery. After 60 days the Report file is permanently deleted from our servers. Downloading and storing your Report before the access window expires is entirely your responsibility.

This license does not include the right to resell, sublicense, publicly distribute, or use Reports for AI training. All underlying data, imagery, methodology, software, and intellectual property remain the sole property of RoofAngle LLC or its licensors.

10. Feedback

If you provide feedback, suggestions, or ideas about our services, you grant RoofAngle a perpetual, irrevocable, royalty-free, worldwide license to use, adapt, and incorporate that feedback into our services without any obligation to compensate you.

11. Intellectual Property

All content on roofangle.com — including design, layout, text, graphics, logos, icons, images, software, and measurement methodologies — is the property of RoofAngle LLC or its licensors and is protected by applicable US and international intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or create derivative works from any content on our website without prior written consent. The RoofAngle name, logo, and related marks are trademarks of RoofAngle LLC.

12. Third-Party Services

RoofAngle integrates with the following third-party services:

• Stripe, Inc. — payment processing
• Google — property address search, website analytics, and tag management

Your use of these services is subject to their own terms and privacy policies. We are not responsible for the practices of any third-party provider.

13. Force Majeure

RoofAngle shall not be liable for any failure or delay caused by circumstances beyond our reasonable control, including satellite imagery outages, natural disasters, extreme weather, internet or infrastructure failures, government actions, cyber-attacks, or third-party service provider failures. If we cannot complete your order due to a force majeure event, you will receive a full refund.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROOFANGLE'S WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROOFANGLE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY ACCURATE. WE DO NOT WARRANT THAT REPORTS ARE SUITABLE FOR ANY SPECIFIC REGULATORY, LEGAL, ENGINEERING, OR INSURANCE PURPOSE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROOFANGLE LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ROOFANGLE'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO ROOFANGLE IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain liability exclusions. In such jurisdictions our liability is limited to the fullest extent permitted by law.

16. Indemnification

You agree to defend, indemnify, and hold harmless RoofAngle LLC and its members, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of our services; (b) your violation of these Terms; (c) any property address you submit; or (d) your violation of any applicable law or the rights of any third party.

17. Dispute Resolution and Arbitration

Informal Resolution First: Contact us at support@roofangle.com and allow 30 days for informal resolution before filing any formal claim.

Binding Arbitration: Unresolved disputes shall be settled by binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English.

Class Action Waiver: All proceedings shall be on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration against RoofAngle.

Opt-Out Right: You may opt out of the arbitration agreement within 30 days of creating your account by emailing support@roofangle.com with subject "Arbitration Opt-Out" and your name and account email. If you opt out, disputes shall be resolved in the courts of Wyoming.

Governing Law: These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

18. Changes to These Terms

We may update these Terms at any time. For material changes we will update the Last Updated date and notify you by email. Continued use after any change constitutes acceptance of the revised Terms.

19. Termination

We may suspend or terminate your account at any time for violation of these Terms, suspected fraud, or conduct harmful to our platform. Sections 9 through 17 survive termination.

20. Entire Agreement and Severability

These Terms constitute the entire agreement between you and RoofAngle regarding your use of our services. If any provision is found unenforceable, the remaining provisions continue in full force.